Acceptance of Terms
By using this website, submitting a form, requesting information, or scheduling a service, you agree to these Terms & Conditions.
Legal
Terms & Conditions
These Terms & Conditions are provided for general informational and business purposes. They do not replace legal advice. Please contact us directly with questions about our services, estimates, scheduling, or policies.
Services
Highmark Roofing provides roofing, roof replacement, roof repair, roof maintenance, roof washing, exterior cleaning, and related property services. Service availability may vary by location, property type, roof condition, weather, accessibility, and inspection results.
Estimates and Pricing
Any pricing shown on the website is for general reference only and may be listed as "starting at" pricing. Final pricing depends on roof size, pitch, decking condition, material selection, ventilation needs, accessibility, scope of work, cleaning requirements, and other site-specific factors. A written estimate or agreement is required before work begins.
Inspections and Recommendations
Inspections are based on visible and accessible conditions at the time of inspection. Hidden damage, concealed decking issues, structural concerns, moisture intrusion, or other conditions may not be visible until work begins.
Scheduling and Weather Delays
Roofing and exterior work may be affected by weather, material availability, crew scheduling, property access, and safety conditions. We reserve the right to reschedule work when conditions are unsafe or unsuitable.
Roof Wash and Cleaning Services
Roof wash and exterior cleaning services are performed using methods appropriate for the material, surface, condition, and accessibility of the property. Results may vary depending on age, staining, organic growth, prior damage, surface condition, and manufacturer limitations.
Maintenance Plans
Roof Protection Plans and maintenance subscriptions are designed to provide ongoing inspection, documentation, priority scheduling, and roof care options. Maintenance plans do not guarantee that a roof will never leak, sustain storm damage, require repairs, or need replacement. Plan details, pricing, and included services may vary based on roof size, condition, accessibility, and selected plan.
Warranties
Warranty coverage may vary by project, material, manufacturer, workmanship terms, and written agreement. Manufacturer warranties are subject to manufacturer requirements, product eligibility, installation guidelines, and approval. Any workmanship warranty must be stated in writing.
Customer Responsibilities
Customers are responsible for providing accurate contact information, property access, decision-maker availability, and disclosure of known roof or property issues. Customers should secure pets, vehicles, outdoor furniture, fragile items, and personal property before scheduled work.
Website Information
We make reasonable efforts to keep website information accurate and up to date, but we do not guarantee that all information, pricing, availability, images, or descriptions are complete, current, or error-free.
Form Submissions and Communications
By submitting a form, calling, emailing, or requesting information, you authorize us to contact you using the information provided. This may include phone calls, text messages, emails, or other communication related to your request.
Privacy and Personal Information
We collect information voluntarily submitted through website forms, including name, phone number, email address, property address, service interest, and message details. We use this information to respond to inquiries, schedule inspections, provide estimates, and communicate with customers.
Minors
This website and our services are intended for adults, property owners, tenants with proper authorization, property managers, or authorized decision-makers. We do not knowingly collect personal information from minors. If we learn that information has been submitted by a minor without proper consent, we will take reasonable steps to delete it.
Third-Party Tools
This website may use third-party tools for hosting, forms, analytics, scheduling, maps, embedded content, customer relationship management, or communication. These third-party tools may process information according to their own terms and privacy policies.
Limitation of Liability
To the fullest extent permitted by law, Highmark Roofing is not liable for indirect, incidental, consequential, or special damages arising from use of this website, reliance on website information, delays, third-party tools, or services not covered by a written agreement.
Intellectual Property
All website content, branding, text, graphics, images, logos, layouts, and design elements are owned by or licensed to Highmark Roofing unless otherwise stated. Content may not be copied, reproduced, or used without permission.
Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.
Contact
For questions about these Terms & Conditions, please contact us through the website form or by email at info@highmarkroofinghouston.com.